give at least three insights about quality services management in tourism and hospitality?
1. give at least three insights about quality services management in tourism and hospitality?
Answer:
Explanation:
1. Abstract. Quality in the tourism and hospitality industry involves consistent delivery of products and guest services according to expected standards.
2. Delivering quality service is one of the major challenges the hospitality managers will be facing in the following years as it is an essential condition for success in the emerging, keenly competitive, global hospitality markets.
3. Moreover, the survey shows that there is always room for further improvement of the hospitality services. Other results of the survey reveal that the most important factors for a hotel’s future are guest satisfaction, guest retention and word of mouth advertising
2. explain the relevance of the tort law in managing risks, especially in providing quality service in tourism and hospitality.
Answer: NASA HANDOUTS
Explanation:
BASAHIN MO
3. explain the relevance of the tort law in managing risks, especially in providing quality service in tourism and hospitality.
In the travel, restaurant, and lodging industry, also known as “hospitality,” risk management involves keeping abreast of rapid and often dramatic change, especially as new technologies emerge. Potential risks in the hospitality industry include innovation, safety issues, natural disasters, and reputational risk.
The tourism industry, including travel agencies and tour operators, restaurants, and others in the hospitality industry collect increasing amounts of customer data, tracking their habits and choices with an eye toward providing individualized, personalized service. Payment card data, too, is at risk. Managing the risks to data privacy and security is critical to these companies reputations and bottom lines.
Risk management plays an important role in avoiding risks that occur in the company. Risk management as a result of an unpleasant action. Risk itself is a word that is familiar to the ear and has a negative meaning.
Risk management is a theory that needs to be applied in the development of a business or company. Because without good management, we cannot detect bad things that can destroy a company. Even worse, companies can go down or collapse without knowing what caused it.
Failure in how to manage risk can occur due to ignorance of which risks are correct and which are not. In addition, it could also be due to the possibility of fraudulent practices or poor governance. The point is that the cause of the failure of the implementation of Risk Management is not only one source, it could be due to a combination of problems that have not been resolved previously.
Learn more about risk management at https://brainly.ph/question/12177159
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4. why is quality important in tourism and hospitality management 200 words
Answer:
Service quality in the hospitality industry becomes one of the most important factors for gaining a sustainable competitive advantage and customers' confidence in the highly competitive marketplace, and therefore service quality can give the hospitality industry a great chance to create competitive differentiation for ...Sep 18, 2018
5. Explain how firms may use service quality as a competitive tactic in providing tourism, hospitality, and leisure services
Answer:
panget ka
Explanation:
ayon sagot bye
6. How quality standards are set in hospitality and tourism services
Answer:
Quality in the tourism and hospitality industry involves consistent delivery of products and guest services according to expected standards. Delivering quality service is one of the major challenges the hospitality managers will be facing in the following years as it is an essential condition for success in the emerging, keenly competitive, global hospitality markets.
7. 1.How can managers ensure that the staff continues to provide quality service to customers? 2.2. Based on the Global Code of Ethics for Tourism, what values must be present in tourism and hospitality practitioners especially in providing quality service?
Answer:
Explanation:
I dunno
8. Sooner or later you will become future hoteliers and restaurateurs in a certain company related to hospitality and tourism industry, as a future employee how can you apply Service Quality Management in our industry?
Remember this people if you think your Ugly then there people out there that is uglier than you
DC:ME AND CARDI B
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9. What is the importance of quality service in the tourism and hospitality industry?
Answer:
consistent delivery of products and guests services according to expected standards
10. How can benchmarking improve the quality of service in tourism or hospitality
Answer:
Improved Quality: Benchmarking helps organizations to continuously improve the quality of their products & services. Cost efficiency: Benchmarking provides organization with valuable data on the last technology, and processes followed in the business environment.
11. why is total quality management important to hospitality and tourism industry
Answer:
A primary focus of TQM and most Quality Management Systems is to improve customer satisfaction by having a customer focus and consistently meeting customer expectations. ... It emphasizes the need for your business to clearly communicate to the customers exactly what you will deliver to avoid misunderstandings.
Explanation:
Hope this helps ^_^
12. Based on the global code of ethics for tourism,what values must be present in tourism and hospitality practitioners special in providing quality service? More that 5 sentences po.
Answer:
100 pits 1.b
2.c
3.b
4.b
5.a
13. as a student why service quality is important to tourism and hospitality?
Answer:
Service quality in the hospitality industry becomes one of the most important factors for gaining a sustainable competitive advantage and customers' confidence in the highly competitive marketplace, and therefore service quality can give the hospitality industry a great chance to create competitive differentiation
14. In your own words and perspective, why is service quality important in tourism and hospitality?
Answer:
Service quality is important in tourism and hospitality because it is the key to customer satisfaction. Customers expect a certain level of service when they visit a hotel, restaurant, or other tourism destination, and if that service is not up to their standards, they will be unlikely to return. Good service quality also helps to create a positive reputation for the business, which can lead to more customers and increased revenue. Finally, providing excellent service quality can help to create a memorable experience for customers, which can lead to positive word-of-mouth and more repeat business.
Explanation:
:)
15. 1. Discuss the impact of people on tourism, hospitality and leisure service quality.2. Discuss the impact of process on tourism, hospitality and leisure service quality.PS: pahelp po ako . maraming salamat
Explanation:
the results from the research showed that such dimensions equality of accessibility, accomodation,venue and their components contribute directly in satisfaction of tourist.
16. why is excellent quality customer service in tourism and hospitality industry? Hiw impact to tourism business?
Answer:
Excellent customer service is vitally important in the hospitality industry. It's the first point of contact, between for example, the hotel guest and the representative of the hotel. It is the first opportunity an establishment gets to impress and create a lasting great impression.
17. what values must be present in tourism and hospitality practitioners especially in providing quality service?
Being a presentable and respectful server from our dearest customer/guest, giving all their needs and wants as if they own the establishment. Also respecting their personal time and belongings to keep on by giving them privacy and a peace of mind
18. examples of quality service in hospitality and tourism industry
Answer:
There are several examples of quality service in the hospitality and tourism industry, some of which include:
Personalized service: A hotel staff member remembering a guest's name and preferences, and making sure to address them during their stay.
Prompt service: A restaurant server taking orders and delivering food in a timely manner.
Attention to detail: A hotel housekeeper making sure that every corner of the room is clean and tidy, and that all amenities are well-stocked.
Flexibility: A tour operator being able to adjust the itinerary of a tour to accommodate a guest's special requests or needs.
Communication: A hotel staff member keeping guests informed of any changes or updates that may affect their stay.
Positive attitude: A staff member welcoming guests with a smile and providing friendly and professional service.
Anticipating needs: A hotel staff member noticing that a guest's water bottle is empty and refilling it without being asked.
Going the extra mile: A tour guide showing guests a hidden gem or secret spot that is not part of the usual itinerary.
Responsiveness: A hotel staff member quickly resolving a guest's complaint and making sure they are satisfied with the outcome.
Consistency: A hotel delivering the same high-quality service to all guests, regardless of their background or status.
19. Tourism products and services involve dealing with people; and in the eyes of consumers, the quality of service will be measured by the attitude of the staff, which will differentiate a good or bad experience for the customer. What then are the key dimensions of a quality customer service in tourism and hospitality? Explain each.
Answer:
the success or failure of our businesses and destinations depends on service. Some, however, deliver consistently
Explanation:
20. Search and read at least 1 article or related studies about Qualityservice management in Tourism and Hospitality Industry. Highlight thekey learning and share it with the class on Tuesday.
the article of the president is not a message from a friend who is a message from you are you still looking for a place to live and you are name and I will send you the email with t my phone was on silent and I have to get a new phone and I will send it to you sent me a picture of the discription for Robux my phone was on silent for a place is that ok or do you sent me the obby I am going to bie your phone is on the earth guy is comingPAMPARAMPAMPAMPAMPARAMPAMPAMPAMPARAMPAMPAMPAMPARAMPAMPAMPAMPARAMPAMPAMPAMPARAMPAMPAMPAMPARAMPAMPAMPAMPARAMPAMPAMPAMPARAMPAMPAMPAMPARAMPAMPAMPAMPARAMPAMPAMPAMPARAMPAMPAMPAMPARAMPAMPAMPAMPARAMPAMPAMPAMPARAMPAMPAM
21. What you have gained from completing tourism and aviation services quality management?
Business administration functions, such as finance, human resources, and marketing. Management theories and principles. Tourism industry topics, such as travel motivation, environmental factors, and tourism organizations
22. Based on the Global Code of Ethics for Tourism, what values must be present in tourism and hospitality practitioners especially in providing quality service?
Answer:
the task of the public authorities to provide protection for tourists and visitors and their belongings; they must pay particular attention to the safety
23. what are cross functional team? how can they contribute in managing quality in tourism or hospitality organization?
Explanation:
Service quality in the hospitality industry becomes one of the most important factors for gaining a sustainable competitive advantage and customers' confidence in the highly competitive marketplace, and therefore service quality can give the hospitality industry a great chance to create competitive differentiationPANO PO BA MAG TANONG SA BRAINLY KASI PO DKO ALAM
24. explain the significance of service quality in the hospitality and tourism industry
Answer:
Service quality in the hospitality industry becomes one of the most important factors for gaining a sustainable competitive advantage and customers' confidence in the highly competitive marketplace, and therefore service quality can give the hospitality industry a great chance to create competitive differentiation for
25. How does hospitality and tourism business ensure the quality service they offer to their customers in this trying times of pandemic
Answer:
COVID-19 outbreak has presented unprecedented circumstances before the fragile tourism and hospitality industry. The highly infectious novel coronavirus continues to thwart the sector and raises serious questions about the present and future survival of the sector. The research addresses two important concerns, first, pertains to the major challenges that hospitality and tourism industry faces amid current conditions; and second relates to the vital learnings for the industry. The study draws on the interviews with 15 participants in senior positions in hospitality industry, and tourism and hospitality education services. Responses to the interviews were content analysed, which resulted in 27 sub-themes that were further condensed into 4 major themes. The dominant sub-themes that emerged out of the qualitative enquiry included need of multiskilling and professional development of the employees, increased sense of hygiene, sanitation and related SOPs, optimism toward revival of the industry, media roles, and need of better crisis preparedness. Subsequent overarching themes included “Human Resource Management”, “Health and Hygiene”, “Continuity” and “Concerns”. The study critically discusses prominent themes in the light of the existing arguments from the literature and reflects on implications for the decision makers. The major implications of the study are in the form of determined themes adding to the evolving theory on COVID-19 pandemic and tourism & hospitality industry; and managerial recommendations to address host of issues while taking essential learnings stemming from the current circumstances. Limitations and scope of future research are also discussed.
Explanation:
What about the team?Apart from the fact that many of the aforementioned measures also seek the safety of the hotel’s teams in this “new normal”, it is important to keep the employees united and motivated. With this in mind, some recommendations we make from Cohosting are:
Keep the team informed of the hotel’s evolution and business expectations.Unity. Use technological tools so that they feel united even if some team members may be working from home. It is important not to stop daily meetings and regular communication with staffTake advantage of the slow period to train your teams, whether they are teams facing the public or those working in the back office.Involve staff members in the actions taken to prevent COVID19.Real, informal expectations of what your new work environment will be like, what tools, resources and obligations you will have.
#CarryOnLeraning
#LearMore
26. how service quality is measured in hospitality and tourism
Explanation:
According to the SERVQUAL service quality can be measured by identifying gaps between customers' expectations of the service and their perceptions of the actual performance of the service providers. If expectations are met or exceeded service quality is perceived to be satisfactory.
27. what is the importance of Total Quality Management in tourism and hospitality industry?
Total quality management (TQM) has achieved notable success as a philosophy of management in manufacturing industry. This is paper examines the differences between the manufacturing situation and that of service industry in general and the hospitality industry in particular to identify the similarities and differences and highlight the likely difficulties in implementing TQM in the hospitality industry. We conclude that the primary area of difficulty is in identifying appropriate quality measures. Some approaches to overcoming the problems are suggested and a case study of the application of measurement techniques in a hotel is described.
28. explain total quality management to tourism and hospitality empowerment of hotel and tourism staff?
Answer:
Total quality management (TQM) has become popular in the hospitality industry. It proposes to elicit the cooperation and loyalty of employees in the pursuit of corporate goals via an educational, empowering and positively rewarding relationship entered into by staff with their subordinates.
Explanation:
Hope it helps and brainliest me pls. :)
29. Based on the Global Code of Ethics for Tourism, what values must be present in tourism and hospitality practitioners especially in providing quality service?
Answer:
Based on the global code of ethics for tourism
bat ka Kasi panget
30. Based on the Global Code of Ethics for Tourism, what values must be present in tourism and hospitality practitioners especially in providing quality service?
Answer:
sala mat sa tanung kasi
