A Concierge Provides A Hotel s Guests With

A Concierge Provides A Hotel s Guests With

2. A hotel guest is asking to arrangehis tours to El Nido Palawan. Who willassist him?A. ConfidantB. ConciergeC. HousekeeperD. Guest​

Daftar Isi

1. 2. A hotel guest is asking to arrangehis tours to El Nido Palawan. Who willassist him?A. ConfidantB. ConciergeC. HousekeeperD. Guest​


AnswerB. Concierge

Explanation:

2. A hotel guest is asking to arrange

his tours to El Nido Palawan. Who will

assist him?

A. Confidant

B. Concierge

C. Housekeeper

D. Guest

Answer:

B. Concierge

Explanation:

Magtiwala ka lang saken lods


2. Direction: Shade the letter of the correct answer on the sheet provided.1. The hotel front desk is theof a hotel?a. The Administrative Office b. The Housekeeping c. The Reception area d. The Room Service Department2. It is a large open area where the guest meets the hotel personnel.a. Barb. Coffee shopc. Lobbyd. Restaurant3. It refers to the application of arts and beauty.a. Aestheticb. Color themec. Designd. Materials4. What is the section of the hotel assigned to provide information to the guest?a. Conciergeb. Information desk c. Reception area d. Reservation5. Early wake-up call is done by thea. The bell desksb. The concierge c. The reception d. The telephone operator6. What section in the front office maintains the guest folio?a. The bell desksb. The cashierc. The concierge d. The reservation7. Who handles the overall operation of the Front Office Department?a. The Front Office Manager b. The Bell Desks c. The Concierge d. The Night Auditor8. When a guest or potential guest first enters a hotel, what is the hotel front desk person expected to do?a. Call the ownerb. Charge the guest for his stay c. Greet the person d. Take a reservation9. What do you call the hotel section's that suggests activities and tourist spots to the guest?a. The Bell Desksb. The Concierge c. The Front Office Desk d. The Night Auditor10.A guest who arrives at the hotel without a reservation are calleda. confirmed reservation b. a guaranteed reservation c. a stay over d. a walk-in guest11. Which of the following is not the function of front office?a. Balance guest accounts b. Offer services such as mail, Fax, messages and etc. c. Sell rooms d. All of the above12.one of the highest concerns of guest who visit the hotel.a. comfortb. food and beverage c. locationd. security13. To which department concierge report?b. Front Officec. Housekeepinga. Accountingd. Marketing14. Which is not the function of a front office?b. brings the luggage C. cleans the rooma. assigns the roomd. does the wake-up call15. Where is the first meeting place of a guest and the hotel receptionist?b.garden aread. restaurantc. lobbya, admin​


Answer:

1.a 6.A 11.A

2.a 7.D 12.C

3.c 8. D 13.D

4.a 9.C 14.D

5.B 10.B 15.A

Explanation:


3. why is it important to provide a clean and sanitize guest room to hotel guests​


Answer:

it's important

Explanation:

it's important because you make your guests happy if your not clean there rooms they will get anger to you and they will leave in your hotel.


4. 1. The hotel guests car was broken into while at the hotel, is the hotel responsible?​


Answer:

"Yes, Its they're service, so if they get into trouble its their responsiblity/fault."

Explanation:

Hope its helpful, brainliest pls


5. How will hotel CRM be used to provide guests with a special and personalized experience?​


Answer:

because it is crm a comeunicate of the pilippines


6. in a certain hotel, there are 27 guest women and 36 guest men. what is the ratio of guest men to guest women? what is the ratio of guest women to the total number of guests in the hotel with solution...


Answer:

What is the ratio of guest men to guest women? 36:27

What is the ratio of guest women to tge total number of guests in the hotel? 27:63

Step-by-step explanation:

pinagplus ko po yung 27 at 36 para makuha yung total number ng guests na 63


7. b. The HousekeepingThe Reception aread The Room Service Department2. It is a large open area where the guest meets the hotel personnela Barb. Coffee shopc. Lobbyd. Restaurant3. It refers to the application of arts and beautya. Aestheticb. Color themec. Designd. Materials4. What is the section of the hotel assigned to provide information to the gua Conciergeb. Information deskc. Reception aread. Reservation5. Early wake-up call is done by thea. The bell desksb. The conciergec. The receptionTho telanhone operatorfolio?​


Answer:

2. c.lobby

3. c.design

4. b.information desk

5. c.reception


8. provides tha average number og guests occupied per room in the hotel


Average Guest Per Room

- (APR) - Provides the average number of guests occupied per room in the hotel, This ratio is normally based on the total guest in the hotel including children divided by the total number of rooms sold.

The formula for calculating Average Guest Per Room (APR) is as below:

Average Guest Per Room = Total Number of Guests / Number of Rooms Sold

Average Guest Per Room W/O Child = Total Number of Adults / Number of Rooms Sold

====================================

Example 1 APR with Total Guests:

Total Guest Occupied for 12th September 2017

= 453

Total Rooms Sold for 12th September 2017

= 200

Average Guest Per Room = 453 / 200

= 2.26

◌⑅●Hope it helps●⑅◌

9. 1. It refers to the position employed by a hotel to provide a personalized and specialized service to guests for the duration of their stay. * 1 point​


Answer:

room attendant

Explanation:

not sure

Answer:

Valet or Butler

Explanation:

A valet, sometimes also known as a 'butler', is employed by a hotel to provide a personalised and specialist service to guests for the duration of their stay.

study well ☺️ fighting!!


10. Guest cycle provide a comprehensive view of the _____________ stay in the hotel.


Answer:

guest's stay in the hotel right from the time of his first contact till the time he leaves the hotel.

Explanation:

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Guest cycle provides a comprehensive view of the guest's stay in the hotel.

❤︎AlexaYumiLee❤︎[tex]{\boxed{\boxed{\sf{{ Have \: a \: nice \: day!}}}}}[/tex]

11. what is the registration of guest in hotels?


Answer:

Guest registration is nothing but recording the guest's information for official purposes. At the time of reservation, the front office staff asks the guests to enter their personal information on the GRC.

Explanation:

HOPE IT HELPS AND PLEASE CORRECT ME IF IM WRONG THANKS

#CarryOnLearning

12. What are the rights of hotel guests?


good services

or

costumer is always right in every business

Answer:

good service

Explanation:

hope it helps


13. how a hotel or restaurant can deal with intangibility, inseparability, andheterogeneity of the services it provides to the guest.​


Answer:

Recommendation: There are special approaches to overcome the challenge of selling a service. One is customer testimonials. You can take written testimonials from your existing customers and put these, along with each customer's photo, on your business website, in your shop and in your brochures.


14. what are the rights of hotel guest​


Answer:

A guest has a right to remain in the hotel for a reasonable time. Upon the expiration of the rental period, a hotel guest has no right to use the room. S/he also loses any privacy interest associated with the room. ... In order to remain in the hotel a guest must behave “properly.” A guest must pay the amount charged.


15. Is the guest new to the hotel? ​


Answer:

of course

Explanation:

guest nga eh

bisita

YES BECAUSE ALL GUEST ARE NEW.

16. in a hotel, there are 14 guest women and 7 guest man. what is the ratio of the number of guest man to guest women? what is the ratio of guest women to the total number of guests in the hotel?(solution po.)-report nonscenes answers.​


Answer:

ANSWER NO.1 7:14

ANSWER NO.2 14:21


17. What makes a concierge such an important element of a hotel's personality?​


Answer:

Extremly Welcoming

Explanation:

Hope it Help's :)


18. classification of hotel guest?​


Answer:

your the who will know what is the classification of your guests


19. Who are the most common types of hotel guests stay at hotels?​


Answer:

Families. This type of tourist has probably planned this trip well in advance, and wants to maximize their time

(Please brainleist me i need it thankyou)


20. What do you call an agreement between the guests and the hotel What do you call an agreement between the guests and the hotel


Answer:

Hotel Rules.

Explanation:

Hotel rules/ House rules are management policy or agreements between the guest and the hotel.


21. 6. Which of following parts of front office has the primary responsibility to carry or transport guest luggage? A. bell service C. reception B. concierge D. reservation 7. Which part of the front office handles all reservations, cancellation and revisit made by guest? A. bell service C. night Audit B. concierge D. reservation 8. Which part of the front office deals with visitors entering and leaving the hotel? A. concierge C. reception B. night audit D. reservation 9. Which of the following parts of front office helps guests in doing different tasks, such as reserving restaurants and booking hotels? A. bell service C. night Audit B. concierge D. reservation 10. Which of the following parts of the front office manages both the front desk agent roles and some of the accounting department work? A. bell service C. night audit B. concierge D. reservation​


6. Which of following parts of front office has the primary responsibility to carry or transport guest luggage?

A. bell service

C. reception

B. concierge

D. reservation

7. Which part of the front office handles all reservations, cancellation and revisit made by guest?

A. bell service

C. night Audit

B. concierge

D. reservation

8. Which part of the front office deals with visitors entering and leaving the hotel?

A. concierge

C. reception

B. night audit

D. reservation

9. Which of the following parts of front office helps guests in doing different tasks, such as reserving restaurants and booking hotels?

A. bell service

C. night Audit

B. concierge

D. reservation

10. Which of the following parts of the front office manages both the front desk agent roles and some of the accounting department work?

A. bell service

C. night audit

B. concierge

D. reservation​

22. Hotels have different categories, how they differ in terms of amenities they provide for the guest?​


Answer:

Amenities fall into two general categories—public amenities and property-specific. Public amenities are those that are available to everyone in the area. In the case of a residential home, parks, schools, shopping centers, and post offices are considered public amenities


23. upon arrival at your destination, you talk to the hotel concierge about your reservation. You inquire about breakfast, hotel keys, extra beddings, and room service.​


Im sorry im not answering but what is the like the thing you need to know about it? ( sorry im elementary thats why )


24. the final stage of guest service is processing the guest out of the hotel ang.creat a guest history file​


Answer:

sorry nalimutan kona

Explanation:

sorry

good luck


25. The following are reasons why a hotel cannot provide all items requested by guests except


Answer:

Explanation:

ok


26. true or falsehotel is a commercial establishment providing lodging, meals and other guest services​


Answer:

true is the answer hope it helps you

Explanation:

please mark me brainliest


27. the section of the front office who maintains the guest folio.A. The bell desksB. The cashierC. The conciergeD. The receptionist​


Answer:

d

Explanation:

dipa kapag nasa isang building ka magtatanong sa receptionist ibig sabihin nandon ang mg files ng lahat ng guest


28. in green valley hotel, there are 20 vacant rooms with standard occupancy policy of only 2 guest per room. How many guests can be accommodated by the hotel?a.30 guestsb.35 guestsc.40 guestsd.45 guests​


Answer:

C. 40 guests

Step-by-step explanation:

It is just basic proportion.

2 guest : 1 room = N : 20 rooms

N = 20 × 2

N = 40 guests


29. provides the average revenue contribution by each guest occupied in the hotel


Answer:

The Average Rate Per Guest (AGR) - Provides the average revenue contribution by each guest occupied in the hotel, This rate is normally based on every guest in the hotel including children. Some hotels take their AGR without considering children.


30. explain the guest cycle in hotel ? ​


Answer:

Hope this helps you and I hope you help me get Brainliest!

Explanation:

The guest cycle is the complete experience that a guest goes through in a hotel: from making the booking to departure and the interaction with the hotel even after departure. ... During this phase, the guest first selects a hotel for stay.


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